The Wall Steet Journal has a feature on "Five of the Costliest Tweets Ever." (Subscription required, but I'll tell you all you need to know below.) This morning, Jon Hyman of Ohio Employer's Law Blog tweeted a link to a great flow chart from HR Bartender entitled "Should I Send This Email." Both are worth reading.
Number 1 of the "Five Costliest Tweets" was, of course, our old friend, former Congressman Anthony Weiner. If you don't know enough to refrain from tweeting what Wiener tweeted, then you probably don't read this blog, and it wouldn't do you any good if you did.
But Rep. Weiner aside, some of these tweets were not so clearly idiotic, and so they provide good lessons for employers and everyone else.
Case No. 2 - A juror in a murder trial tweeted, despite the judge's instructions not to talk about the case. Now the convicted defendant gets a new trial at an estimated taxpayer cost of $600,000. Pretty dumb of this juror not to listen to the judge, but the tweet that was quoted struck me as innocuous (if a bit self-important): "Choices to be made. Hearts to be broken. We define the great line." Criminal defense lawyers said the judge was right to order a new trial.
MORAL: A running narrative of your life on social media* is not only boring to everyone but you, but it will make your fellow jurors, who lost a week of work and agonized over a life-and-death decision for nothing, really mad at you.
*Facebook users, you know what I'm talking about: "Doing laundry. Then gas and a cheeseburger at McDonald's. Weather today is partly cloudy." With photos of before-and-after laundry, gas pump, cheeseburger sitting on top of crinkled yellow wrapper, and a gray cloud.
Case No. 3 (employment related) - Mickey Arison, owner of the Miami Heat, was fined $500,000 by the National Basketball Association for tweeting about contract negotiations with the players, in violation of NBA rules. The WSJ didn't provide details, but according to Bossip, Arison responded to a tweet from a disgruntled fan who criticized "greedy owners." Arison said, "You're barking up the wrong tree," which allegedly undermined the owners' claim to have a united front against the players. In another tweet, Arison was asked what he thought of Donald Sterling, owner of the LA Clippers, and Arison responded "lol."
MORAL: When you're tweeting, don't be a maverick. Tehe - get it?
Case No. 4 - Spirit Airlines was fined $50,000 for tweeting about $9 one-way air fares from Los Angeles because the tweets didn't include the fine print about taxes and fees charged in addition to the air fares. C'mon, DOT, cut 'em a break - what are they supposed to do with only 140 characters?
MORAL: Never tweet about air fares. You will never be able to fit all those required disclaimers in a tweet.
Case No. 5 (employment related) - Octavia Nasr, a senior editor for Middle Eastern affairs at CNN, was fired after 20 years for tweeting that she was sorry a man had died and that she respected him "a lot." (What?) Well, it's like this. You see, it turned out that the deceased was an ayatollah who criticized U.S. foreign policy and, according to the Wall Street Journal, had expressed support for suicide bombings in Israel. (Oh.) Ms. Nasr apologized and explained that she respected him because he was relatively progressive about women's rights . . . (as ayatollahs go?). Her explanation didn't save her job. One of her bosses was quoted as saying that Ms. Nasr should not have made such a "simplistic" comment without "context." But, in Ms. Nasr's defense, how do you do "context" and "nuance" in 140 characters?
Answer: You can't. So if you have something "nuanced" to say, use another forum.
MORAL: If you can't tweet ill of the dead, then don't tweet anything at all.
FREE BONUS POST! Here are my top five email mistakes:
1. Overuse of "Reply All." Not everybody needs to know everything, duh.
2. Hostility or argument expressed via email. I don't think every substantive communication needs to be face to face, but if you have a problem or are in an argument with someone (or even think it may move in that direction), you should call or discuss it face to face. If the "real-time" discussion doesn't resolve the problem, then you might need to confirm that in an email, but keep the email courteous and constructive.
3. Snarky comments in emails that are not attorney-client privileged. Lawyers can get away with some snark (at least, when they're talking with or about client matters) because of the attorney-client privilege. But HR people and managers, and other non-lawyers, emailing among themselves, cannot. In more than one lawsuit we have had to turn over to our adversaries emails with snippy comments that the authors deeply regret having made in hindsight. When you're annoyed with an employee, use your mouth to get it off your chest -- don't put it in an email. I have yet to hear of someone being sorry that they didn't express a nasty thought in an email.
4. Snarky comments about other people in emails, period. Before you send an email, think about how you will feel if the person you are talking about gets hold of it somehow. Especially after you've made up. Or he gets a promotion and becomes your boss. This can and does happen. Is it worth it to ruin your relationship with a co-worker so that you can vent a little in a "perpetual" format? Again, if you're frustrated, go run around the block, or vent some other way.
5. Jokes (sexual, racial, ethnic, or otherwise), videos, chain emails, etc. Need I say more?
*CONFESSION IS GOOD FOR THE SOUL: At one time or another, I have violated every one of these five email rules. With the exception of sending chain emails, which are of the devil.
- Partner
Robin has more than 30 years' experience counseling employers and representing them before government agencies and in employment litigation involving Title VII and the Age Discrimination in Employment Act, the Americans with ...
Robin Shea has 30 years' experience in employment litigation, including Title VII and the Age Discrimination in Employment Act, the Americans with Disabilities Act (including the Amendments Act).
Continue Reading
Subscribe
Contributors
- William A. "Zan" Blue, Jr.
- Obasi Bryant
- Kenneth P. Carlson, Jr.
- James M. Coleman
- Cara Yates Crotty
- Lara C. de Leon
- Christopher R. Deubert
- Joyce M. Dos Santos
- Colin Finnegan
- Steven B. Katz
- Ellen C. Kearns
- F. Damon Kitchen
- David C. Kurtz
- Angelique Groza Lyons
- John E. MacDonald
- Kelly McGrath
- Alyssa K. Peters
- Sarah M. Phaff
- David P. Phippen
- William K. Principe
- Sabrina M. Punia-Ly
- Angela L. Rapko
- Rachael Rustmann
- Paul Ryan
- Piyumi M. Samaratunga
- Robin E. Shea
- Kristine Marie Sims
- David L. Smith
- Jill S. Stricklin
- Jack R. Wallace
Archives
- November 2024
- October 2024
- September 2024
- August 2024
- July 2024
- June 2024
- May 2024
- April 2024
- March 2024
- February 2024
- January 2024
- December 2023
- November 2023
- October 2023
- September 2023
- August 2023
- July 2023
- June 2023
- May 2023
- April 2023
- March 2023
- February 2023
- January 2023
- December 2022
- November 2022
- October 2022
- September 2022
- August 2022
- July 2022
- June 2022
- May 2022
- April 2022
- March 2022
- February 2022
- January 2022
- December 2021
- November 2021
- October 2021
- September 2021
- August 2021
- July 2021
- June 2021
- May 2021
- April 2021
- March 2021
- February 2021
- January 2021
- December 2020
- November 2020
- October 2020
- September 2020
- August 2020
- July 2020
- June 2020
- May 2020
- April 2020
- March 2020
- February 2020
- January 2020
- December 2019
- November 2019
- October 2019
- September 2019
- August 2019
- July 2019
- June 2019
- May 2019
- April 2019
- March 2019
- February 2019
- January 2019
- December 2018
- November 2018
- October 2018
- September 2018
- August 2018
- July 2018
- June 2018
- May 2018
- April 2018
- March 2018
- February 2018
- January 2018
- December 2017
- November 2017
- October 2017
- September 2017
- August 2017
- July 2017
- June 2017
- May 2017
- April 2017
- March 2017
- February 2017
- January 2017
- December 2016
- November 2016
- October 2016
- September 2016
- August 2016
- July 2016
- June 2016
- May 2016
- April 2016
- March 2016
- February 2016
- January 2016
- December 2015
- November 2015
- October 2015
- September 2015
- August 2015
- July 2015
- June 2015
- May 2015
- April 2015
- March 2015
- February 2015
- January 2015
- December 2014
- November 2014
- October 2014
- September 2014
- August 2014
- July 2014
- June 2014
- May 2014
- April 2014
- March 2014
- February 2014
- January 2014
- December 2013
- November 2013
- October 2013
- September 2013
- August 2013
- July 2013
- June 2013
- May 2013
- April 2013
- March 2013
- February 2013
- January 2013
- December 2012
- November 2012
- October 2012
- September 2012
- August 2012
- July 2012
- June 2012
- May 2012
- April 2012
- March 2012
- February 2012
- January 2012
- December 2011
- November 2011
- October 2011
- September 2011
- August 2011
- July 2011
- June 2011
- May 2011
- April 2011
- March 2011
- February 2011
- January 2011
- December 2010
- November 2010
- October 2010