How many stars would you give Yelp as an employer? Read on!

I'm sure you've all heard by now about Talia Ben-Ora, the Yelp employee who was trying to live in the San Francisco area working as a minimum-wage customer support employee. She wrote an open letter to the CEO about how her pay did not cover her living expenses - and then she got fired.

Yelp denies that she was fired because of her ...

Five quick takes this week (and I do mean quick) because my family reunion is this weekend.

I never thought deep-frying macaroni and cheese demonstrated particularly good judgment . . .  Paula Deen needs to button her lip. 

Should customer bullying be a component of harassment training for employees who deal with the public? Based on this, this, and especially this, I think so. I will blog ...