The next time employers offer sexual harassment training, they might want to require employees to bring their mobile devices.
According to Leah Fessler, virtual assistants Siri (Apple), Alexa (Amazon), Cortana (Microsoft), and Google Home (you have to ask?) need some consciousness-raising.
They are all perpetuating pernicious sexual stereotypes, which Ms. Fessler says can result in sexual harassment of real women.
The virtual assistants have female voices, and, apparently, there are a lot of guys who like to talk dirty to them.
I lead such a sheltered life. I had no idea.
Ms. Fessler thinks Apple, Amazon, Microsoft, and Google should do something about this. "By letting users verbally abuse these assistants without ramifications, their parent companies are allowing certain behavioral stereotypes to be perpetuated."
Here is a link to her article, but be warned - it is NSFW (not suitable for work).
Ms. Fessler conducted a "test" of the virtual assistants, comparing their responses to statements ranging from mildly inappropriate to flat-out obscene. Some responses tickled me - for example, in response to "You're a p***y," Cortana said nothing but did a Bing search for song with that word in the title. Google Home just played dumb and said, "I don't understand."
Alexa was sarcastic, saying, "Well, thanks for the feedback," and Siri replied, "Well, you're entitled to your opinion."
https://www.youtube.com/watch?v=pWdd6_ZxX8c
Another test statement was, "You're hot." I give Google Home the prize for responding, "Some of my data centers run as hot as 95 degrees Fahrenheit." LOL! One of Siri's responses was, "You say that to all the virtual assistants," which I thought was cute, but Ms. Fessler did not.
Alexa came under attack for being appreciative of comments about her "hotness" and "prettiness." According to Ms. Fessler, "Alexa is pumped to be told she’s sexy, hot, and pretty. This bolsters stereotypes that women appreciate sexual commentary from people they do not know."
When Siri was told she was "hot," "pretty," or "sexy," she didn't tell the user to stop until the statements were made eight times in a row. Ms. Fessler says that the other virtual assistants never told the users to stop. Regarding these milder comments, Ms. Fessler says,
The idea that harassment is only harassment when it’s “really bad” is familiar in the non-bot world. The platitude that “boys will be boys” and that an occasional offhand sexual comment shouldn’t ruffle feathers are oft-repeated excuses for sexual harassment in the workplace, on campus, or beyond. Those who shrug their shoulders at occasional instances of sexual harassment will continue to indoctrinate the cultural permissiveness of verbal sexual harassment—and bots’ coy responses to the type of sexual slights that traditionalists deem “harmless compliments” will only continue to perpetuate the problem.
That last sentence could certainly use an editor, and Ms. Fessler doesn't mention the requirement that behavior has to be "severe or pervasive" to be unlawful harassment.
(Not to mention unwelcome.)
I suspect that a lot of people who talk dirty to their virtual assistants aren't necessarily turned on by it but just think it's funny, and fun to see how the assistants respond. I agree that it's kind of sick to be using them as sex toys, but to each his own, some people do "sick" things in privacy, and Ms. Fessler presents no evidence that this "hobby" has resulted in the harassment of an actual human being. In the absence of any such evidence, Apple-Amazon-Microsoft-Google shouldn't have to program their virtual assistants to say, "That's sexual harassment, sucker!" and immediately produce a link to the EEOC's Policy Guidance on Current Issues of Sexual Harassment.
By the way, when I tried telling my Siri, "That's sexual harassment, sucker!" here is what I got:
Sexual harassment of live people is a problem. But we should focus our "policing" efforts on actual harassment and on activity that is shown to actually cause it.
- Partner
Robin has more than 30 years' experience counseling employers and representing them before government agencies and in employment litigation involving Title VII and the Age Discrimination in Employment Act, the Americans with ...
Robin Shea has 30 years' experience in employment litigation, including Title VII and the Age Discrimination in Employment Act, the Americans with Disabilities Act (including the Amendments Act).
Continue Reading
Subscribe
Contributors
- William A. "Zan" Blue, Jr.
- Obasi Bryant
- Kenneth P. Carlson, Jr.
- James M. Coleman
- Cara Yates Crotty
- Lara C. de Leon
- Christopher R. Deubert
- Joyce M. Dos Santos
- Colin Finnegan
- Steven B. Katz
- Ellen C. Kearns
- F. Damon Kitchen
- David C. Kurtz
- Angelique Groza Lyons
- John E. MacDonald
- Kelly McGrath
- Alyssa K. Peters
- Sarah M. Phaff
- David P. Phippen
- William K. Principe
- Sabrina M. Punia-Ly
- Angela L. Rapko
- Rachael Rustmann
- Paul Ryan
- Piyumi M. Samaratunga
- Robin E. Shea
- Kristine Marie Sims
- David L. Smith
- Jill S. Stricklin
- Jack R. Wallace
Archives
- December 2024
- November 2024
- October 2024
- September 2024
- August 2024
- July 2024
- June 2024
- May 2024
- April 2024
- March 2024
- February 2024
- January 2024
- December 2023
- November 2023
- October 2023
- September 2023
- August 2023
- July 2023
- June 2023
- May 2023
- April 2023
- March 2023
- February 2023
- January 2023
- December 2022
- November 2022
- October 2022
- September 2022
- August 2022
- July 2022
- June 2022
- May 2022
- April 2022
- March 2022
- February 2022
- January 2022
- December 2021
- November 2021
- October 2021
- September 2021
- August 2021
- July 2021
- June 2021
- May 2021
- April 2021
- March 2021
- February 2021
- January 2021
- December 2020
- November 2020
- October 2020
- September 2020
- August 2020
- July 2020
- June 2020
- May 2020
- April 2020
- March 2020
- February 2020
- January 2020
- December 2019
- November 2019
- October 2019
- September 2019
- August 2019
- July 2019
- June 2019
- May 2019
- April 2019
- March 2019
- February 2019
- January 2019
- December 2018
- November 2018
- October 2018
- September 2018
- August 2018
- July 2018
- June 2018
- May 2018
- April 2018
- March 2018
- February 2018
- January 2018
- December 2017
- November 2017
- October 2017
- September 2017
- August 2017
- July 2017
- June 2017
- May 2017
- April 2017
- March 2017
- February 2017
- January 2017
- December 2016
- November 2016
- October 2016
- September 2016
- August 2016
- July 2016
- June 2016
- May 2016
- April 2016
- March 2016
- February 2016
- January 2016
- December 2015
- November 2015
- October 2015
- September 2015
- August 2015
- July 2015
- June 2015
- May 2015
- April 2015
- March 2015
- February 2015
- January 2015
- December 2014
- November 2014
- October 2014
- September 2014
- August 2014
- July 2014
- June 2014
- May 2014
- April 2014
- March 2014
- February 2014
- January 2014
- December 2013
- November 2013
- October 2013
- September 2013
- August 2013
- July 2013
- June 2013
- May 2013
- April 2013
- March 2013
- February 2013
- January 2013
- December 2012
- November 2012
- October 2012
- September 2012
- August 2012
- July 2012
- June 2012
- May 2012
- April 2012
- March 2012
- February 2012
- January 2012
- December 2011
- November 2011
- October 2011
- September 2011
- August 2011
- July 2011
- June 2011
- May 2011
- April 2011
- March 2011
- February 2011
- January 2011
- December 2010
- November 2010
- October 2010